| Customization: | Available |
|---|---|
| After-sales Service: | The Whole Machine Life |
| Warranty: | One Year |
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Round Bar Cutting Machine CNC Metal Cutting Circular Saw Machine
CNC circular saw machine adopts a high-strength integrated casting body equipped with imported high-precision guide rails and ball screws, which ensures the stability of overall equipment performanceand meets the high-level requirements of processing objects for precision. The machine tool is equippedwith our company's fully self-developed control system, controlled by bus protocol, absolute value servo.convenient and inteligent control, more humane, with excellent advantages such as fast response speedand low failure rate.
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-Technically training
On-site installation and commissioning and sample testing, one-to-one, hand-to-hand teaching, remote VR technical support, etc.
-Maintenance
Complete machine warranty for one year, lifelong maintenance, after-sales maintenance. Provide solutions within 12 hours and send field technical solutions within 48 hours.
-24/7 with customer support
We provide exclusive solutions and timely technical support for 7X24 hours online video guidance to help you improve productivity and solve your processing problems.
Q1: Where is your factory located?
A1: Our factory is located in Dongguan city and Chongqing city.
Q2.How can I choose the most suitable machines ?
A2: Please let us know your machining demand or machine size, we can choose the best model for you, or you can choose the exact model by yourself. You can also send us the products drawing, we will choose the most suitable machines for you.
Q3. What is your minimum order quantity and warranty?
A3: MOQ is one set, and warranty is one year. but we will offer lifetime service for machine.
Q4: How to ensure the quality?
A4: 1.Firstly we choose best material for the processing.
2.Being and after processing, we will inspect the finished parts.
3.Machine finished, our company QC will test the machine as per customer requests.
Q5: How do we get the training for the machines?
A5: You can send your people to our factory and we will offer training free of charge, or we can send our engineer to your place.
Q6. What is your trade terms?
A6: FOB, CFR, CIF or others terms are all acceptable.
Q7. What is the payment Terms ?
A7: T/T, 30% initial payment when order ,70% balance payment before shipment; Irrevocable LC at sight. When we receive the advance payment, we will start to make production. When the machine is ready , we will take pictures to you after we got your balance payment. we will send the machine to you.
Q8. What is the package of the machines?
A8: The machines standard packed by iron pallets or Fumigated wood with plywood films.
Q9.When is the delivery time?
A9: We will delivery then within 15-60 working days after received your deposit. If some special machines will be some longer, we will give you the answer accordingly.
Q10: How to deal with the after-sales service?
A10: 1. Technician available for training and installation at customer's company
2. Internet service by sending emails and videos, communicating online or calling
3. One year warranty. During the warranty period, we will sent damage of the machine parts (non-human factors)for free.
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